CloudWorks™ integration flows failing with the error "Unexpected error, 'NoneType' object is not a mapping"

CloudWorks™ integration flows may fail with the error "Unexpected error, 'NoneType' object is not a mapping" when an integration within them starts at 00:11 UTC, 08:11 UTC, or 16:11 UTC.

These failures occur due to necessary backend maintenance processes that occasionally interfere with integrations starting at these exact times within integration flows.

To avoid this issue, schedule your Integration Flows to start after these times. For example, scheduling the start time of an Integration Flow to be after 00:11 UTC should prevent the error.

If you're still experiencing issues, visit our Support website to start a live chat or raise a case. Our team can help you find a suitable workaround or provide additional assistance.