This article lists affiliates of Anaplan and subservice organizations material to the provisioning or support of the Anaplan hosted service.
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Platform service providers
| Entity name | Purpose of processing | Data transfer mechanism | Hosting location | Entity address | Information security and data protection measures |
Amazon Web Services, Inc. | Cloud data storage, disaster recovery for select clients, Anaplan PlanIQ™, and Predictive Insights services for Anaplan. AWS AMER: Anaplan PlanIQ, Predictive Insights, and Syrup services. | Data Processing Addendum (DPA) with Standard Contractual Clauses (SCCs) Data Privacy Framework (DPF) participation | AMER: Ohio, and Oregon, Virginia APAC: Australia, India, Indonesia EMEA: Ireland, Germany, United Kingdom, United Arab Emirates | 410 Terry Avenue North Seattle, Washington (WA) 98109 USA | Amazon compliance certifications |
| Cloudflare, Inc. | Web Application Firewall, CDN and network load balancer. | DPA with SCCs | AMER: California EMEA: Ireland | 101 Townsend St. San Francisco, CA 94107 USA | Cloudflare compliance certifications |
| Databricks, Inc. | Data processing engine for License Management Reporting | DPA with SCCs, Data Privacy Framework (DPF) participation | AMER: Northern Virginia | 160 Spear St., 15th floor San Francisco, CA 94105 USA | Databricks Security & Trust Center |
Google LLC | Cloud data storage, and disaster recovery for select clients. Google Cloud AMER: Syrup services. | DPA with SCCs | AMER: Canada (Toronto and Montreal), Iowa, Virginia APAC: Japan (Tokyo and Osaka) EMEA: Saudi Arabia (in country customers only) | 600 Amphitheater Parkway Mountain View, CA 94043 USA | Google Cloud Security |
| Grafana Labs (Raintank, Inc.) | Audit, observability, security and reporting for Anaplan platform applications. | DPA with SCCs | AMER: APAC: EMEA: Belgium, Germany, and UK | 29 Broadway Penthouse New York City, New York 10006 USA | Grafana Security Compliance |
| Microsoft Corporation | Microsoft Azure provides Fluence with cloud Platform-as-a-Service (PaaS) capabilities, i.e., hardware, servers, operating system, web services, monitoring capabilities, data storage, networking, and virtualization support. Microsoft Azure OpenAI — an enterprise-grade LLM hosted in the US (for CoPlanner customers only) | DPA with SCCs | US East, North Europe, West Europe, Canada Central, Japan East Azure | One Microsoft Way, Redmond, Washington 98052-6399 |
|
Okta, Inc. (Auth0, Inc.) | Authentication and authorization services. | DPA with SCCs | AMER: Canada (Montreal), Virginia and Oregon EMEA: Germany (Frankfurt,) Ireland (Dublin) | 10900 NE 8th St. Suite 700 Bellevue, WA 98004 USA | Auth0 Security, Privacy, & Compliance |
| Snowflake, Inc. | Cloud data storage, model generation for Syrup customers only | DPA with SCCs | AMER: Ohio | Suite 3A, 106 East Babcock Street Bozeman, Montana 591715 USA | Snowflake Privacy Compliance |
| Temporal, Inc. | Workflow engine allowing cloud-based application writing and running, coordinates microservices. | DPA with SCCs | AMER: California, Ohio, Oregon, Virginia | 300 Lenora St., Seattle, WA 98121 USA | Temporal.io Security, Privacy, & Compliance |
Twilio, Inc. (SendGrid) | In-app email notifications, alerts, and reporting. | DPA with SCCs | AMER: Illinois, Nevada, Virginia | 1 Spear St.,
USA | SendGrid Security, Privacy, & Compliance |
Support service providers
| Entity name | Purpose of processing | Data transfer mechanism | Hosting location | Entity address | Information security and data protection measures |
Amazon Web Services, Inc. | Cloud data storage, disaster recovery for select clients, Anaplan PlanIQ™, and Predictive Insights services for Anaplan. AWS AMER: Anaplan PlanIQ, Predictive Insights, and Syrup services. | Data Processing Addendum (DPA) with Standard Contractual Clauses (SCCs) Data Privacy Framework (DPF) participation | AMER: Ohio, and Oregon, Virginia APAC: Australia, India, Indonesia EMEA: Ireland, Germany, United Kingdom, United Arab Emirates | 410 Terry Avenue North Seattle, Washington (WA) 98109 USA | Amazon compliance certifications |
| Cloudflare, Inc. | Web Application Firewall, CDN and network load balancer. | DPA with SCCs | AMER: California EMEA: Ireland | 101 Townsend St. San Francisco, CA 94107 USA | Cloudflare compliance certifications |
| Databricks, Inc. | Data processing engine for License Management Reporting | DPA with SCCs, Data Privacy Framework (DPF) participation | AMER: Northern Virginia | 160 Spear St., 15th floor San Francisco, CA 94105 USA | Databricks Security & Trust Center |
Google LLC | Cloud data storage, and disaster recovery for select clients. Google Cloud AMER: Syrup services. | DPA with SCCs | AMER: Canada (Toronto and Montreal), Iowa, Virginia APAC: Japan (Tokyo and Osaka) EMEA: Saudi Arabia (in country customers only) | 600 Amphitheater Parkway Mountain View, CA 94043 USA | Google Cloud Security |
| Grafana Labs (Raintank, Inc.) | Audit, observability, security and reporting for Anaplan platform applications. | DPA with SCCs | AMER: APAC: EMEA: Belgium, Germany, and UK | 29 Broadway Penthouse New York City, New York 10006 USA | Grafana Security Compliance |
| Microsoft Corporation | Microsoft Azure provides Fluence with cloud Platform-as-a-Service (PaaS) capabilities, i.e., hardware, servers, operating system, web services, monitoring capabilities, data storage, networking, and virtualization support. Microsoft Azure OpenAI — an enterprise-grade LLM hosted in the US (for CoPlanner customers only) | DPA with SCCs | US East, North Europe, West Europe, Canada Central, Japan East Azure | One Microsoft Way, Redmond, Washington 98052-6399 |
|
Okta, Inc. (Auth0, Inc.) | Authentication and authorization services. | DPA with SCCs | AMER: Canada (Montreal), Virginia and Oregon EMEA: Germany (Frankfurt,) Ireland (Dublin) | 10900 NE 8th St. Suite 700 Bellevue, WA 98004 USA | Auth0 Security, Privacy, & Compliance |
| Snowflake, Inc. | Cloud data storage, model generation for Syrup customers only | DPA with SCCs | AMER: Ohio | Suite 3A, 106 East Babcock Street Bozeman, Montana 591715 USA | Snowflake Privacy Compliance |
| Temporal, Inc. | Workflow engine allowing cloud-based application writing and running, coordinates microservices. | DPA with SCCs | AMER: California, Ohio, Oregon, Virginia | 300 Lenora St., Seattle, WA 98121 USA | Temporal.io Security, Privacy, & Compliance |
Twilio, Inc. (SendGrid) | In-app email notifications, alerts, and reporting. | DPA with SCCs | AMER: Illinois, Nevada, Virginia | 1 Spear St.,
USA | SendGrid Security, Privacy, & Compliance |
Anaplan group entities
| Entity name | Role of entity | Data transfer mechanism | Entity country |
| Anaplan, Inc. | Anaplan parent entity Platform provisioning and management Data hosting Support services | Intra-company agreement with SCCs | United States |
| Anaplan Asia Pte. Ltd. | Anaplan affiliate Support services | Intra-company agreement with SCCs | Singapore |
| Anaplan Australia Pty. Ltd. | Anaplan affiliate Data hosting Support services | Intra-company agreement with SCCs | Australia |
| Anaplan Belgium B.V. | Anaplan affiliate Support services | Intra-company agreement with SCCs | Belgium |
| Anaplan France S.A.S. | Anaplan affiliate Support services | Intra-company agreement with SCCs | France |
| Anaplan Germany GmbH | Anaplan affiliate Data hosting Support services | Intra-company agreement with SCCs | Germany |
| Anaplan India Private Limited | Anaplan affiliate Support services | Intra-company agreement with SCCs | India |
| Anaplan Japan KK | Anaplan affiliate Data hosting Support services | Intra-company agreement with SCCs | Japan |
| Anaplan Limited | Anaplan affiliate Support services | Intra-company agreement with SCCs | United Kingdom |
| Anaplan Nederland B.V. | Anaplan affiliate Data hosting Support services | Intra-company agreement with SCCs | Netherlands |
| Anaplan Philippines Inc. | Anaplan affiliate Support services | Intra-company agreement with SCCs | Philippines |
| Anaplan Software Canada, Inc. | Anaplan affiliate Data hosting Support services | Intra-company agreement with SCCs | Canada |
Private data center locations
The primary data centers are backed up for disaster recovery purposes to a corresponding data center in the same region. That is, United States data centers are backed up to United States disaster recovery data centers, and European data centers are backed up in Europe.
Hosting locations include:
| Region | Address |
| Europe | FR2 Kruppstraße 121-127 Frankfurt, Germany AM4 Science Park 610, 1098 XH Amsterdam, Netherlands |
| United States | DC12 44790 Performance Cir. Ashburn, VA 20147 SV2 1350 Duane Ave. Santa Clara, CA 95054
|
