Our old case portal has been retired! You can now manage your Customer Care cases via our new Customer Care portal.

What you'll experience in the Customer Care portal:

  • An intuitive interface and AI-powered search: Quickly access support articles, known issues, and technical documentation. 
  • End-to-end case management: Seamlessly submit and manage support cases, view your company's case history, and register new users. 
  • "Ask Anaplan" virtual analyst: Quickly resolve common issues like password resets with self-service tools. 

Log in to the Customer Care portal .

If you haven't registered for the portal yet or you'd like to learn more about it, please visit our Customer Care portal guides.