Our old case portal has been retired! You can now manage your Customer Care cases via our new Customer Care portal.
What you'll experience in the Customer Care portal:
- An intuitive interface and AI-powered search: Quickly access support articles, known issues, and technical documentation.
- End-to-end case management: Seamlessly submit and manage support cases, view your company's case history, and register new users.
- "Ask Anaplan" virtual analyst: Quickly resolve common issues like password resets with self-service tools.
Log in to the Customer Care portal .
If you haven't registered for the portal yet or you'd like to learn more about it, please visit our Customer Care portal guides.