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Customer Care portal guides

lastModified January 30, 2025

Detailed information about registration, access, usage, and more to help you make the most of the Anaplan Customer Care portal.

Getting started

  • Portal roles and responsibilities
  • How to register and log in
  • How to use Ask Anaplan
  • How to update your portal profile

Portal admin guides

  • Portal overview for administrators
  • Video walkthrough for portal admins
  • Customer portal admin's guide to submitting cases
  • How to manage your cases

Portal user guides

  • How to work with your portal admin
  • Video walkthrough for portal users
  • Prepare key case information for your portal admin
  • How to manage your cases

Additional resources

  • Using the portal as a partner case submitter
  • Customer Care portal Q&A
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    Disclaimer

    We update Support content regularly to provide the most up-to-date instructions.

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